A role-playing workshop to improve housing design service

This role-playing workshop is dedicated to the interactions between architects and client-users in the specific context of residential architecture. The workshop is a 1.5-hour face-to-face activity organized with a collective introduction, conducted using the "1-2-4-8" technique and reaching a collective concluding moment. We aim to share, test, and evaluate the transferability of the tools co-designed by Belgian architects and client-users. We designed two role-playing kits (architects and clients-users) based on the qualitative data collected during two years. Each kit includes a user portray, a scenario with a problematic situation, a solution, and an evaluation framework. The players need to defend and respect the criteria and issues highlighted in the kit when debating and evaluating. The workshop offers a playful and dynamic activity.