As leaders, we often find ourselves under pressure to make decisions in uncertain and ambiguous situations. In such circumstances, decisions can be made based on instinct, something that leaves our stakeholders exposed to our own prejudices and blind spots. Responsible leaders ought to be aware of the biases that threaten rational decision-making and the effective management of difficult situations in the workplace.

Join Professor Rob-Jan de Jong as he pinpoints three of the main biases that prevent organizations taking coherent and the right decisions.