Citizens Advice North Somerset
Citizens Advice North Somerset offers free, confidential, impartial and independent advice and information. Our service is for people living, working, or travelling through North Somerset. If you live outside of North Somerset, you can find your nearest branch here.
We are one of the country’s most progressive and dynamic advice services. Operating from drop in advice centre, dedicated telephone advice and a range of outreach locations, employing approximately 55 paid staff supported by 43 volunteers.
We are a member of the Citizens Advice network which provides an extensive online information system used to advise clients and also sets the standards of advice, training and equal opportunities for our offices. Citizens Advice also helps people at national level by providing information and advice and by influencing policymakers.
The Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equity and challenges discrimination.
Our twin aims are to:
- provide the advice people need for the problems they face
- improve the policies and practices that affect people’s lives