Brief description of the program: in the complex world of running a successful business, particularly during the pandemic, communication amongst the staff and with clients is of vital importance. Active listening means paying close attention to the person who is speaking to you. People who are active listeners are well-regarded by their coworkers because of the attention and respect they offer others. Strong communicators are able to accept critical feedback and provide constructive input to others. Feedback should answer questions, provide solutions or help strengthen the project or topic at hand.

Difficulty: 🌟 🌟

Duration: 7,5 hours

The course will start on May 13th and will end on June 10th. 1 weekly 90 minutes class during 5 weeks.

Fees: 90 €