Service Breaks

F﻿ail Fastes un estudio de innovación y diseño de experiencias digitales con base en Barcelona. Sin miedo al fracaso, buscamos generar ideas disruptivas y testearlas de forma ágil en un entorno seguro. Aceleramos la innovación a través de la co-creación y la generación de sinergias con usuarios y clientes, y aportamos valor a través del diseño. Pero, ante todo, somos una familia de creativos apasionados a los que les encanta pasar un buen rato juntos.

Fail Fast Studio

A pause to rethink Service Design in the age of AI

NIMURA RAIMA Rooftop

Were you missing a space like this too?A place to talk about Service Design without having to present a project or defend a methodology. Where you can share what's actually going on in your organization, compare challenges, and meet people living with the same questions you are.That's why we're launching Service Breaks. A space to slow down and rethink how we're really designing services, organizations and experiences.The question is no longer whether AI will affect Service Design. It's what role we want to play in that shift. In this first session we'll explore together how the discipline is evolving: roles, processes, the relationship with people, ethics, business. This is not a place to sit and listen. It's a place to talk. Agenda 5:30 PM · Doors open6:00 PM · What's shifting? We map the big challenges hitting Service Design6:30 PM · Digging into the most voted ones, what's really going on8:00 PM · Drinks and good conversations Is this for you? If you work in Service Design or a neighboring discipline, like customer experience, strategic design or organizational transformation. If you have experience, critical thinking, and more questions than answers about where all of this is going. Then this room is yours. 20 seats · Free · Barcelona · July 9, 2026

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Service Breaks

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Service Breaks

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